To operate our services and maintain a stable user experience, Gold Rush Draw may collect the following categories of information:
- Basic identifying details such as your name and contact information
- Email address and communication preferences
- Age confirmation data as required by Canadian regulations
- Technical information including IP address, device type, and browser version
- Usage records, activity logs, and interaction data
- Payment-related information and transaction history
- Communications exchanged with our support team
Your information is collected for several practical and service-related reasons:
- To create and maintain your Gold Rush Draw account
- To assist you and respond to your inquiries
- To confirm your identity and maintain platform safety
- To tailor your digital entertainment experience
- To process payments and maintain accurate financial documentation
- To send service alerts and account notifications
- To assess platform performance and guide improvements
To protect your information, Gold Rush Draw uses several security and storage safeguards:
- Secure Canadian servers supported by encryption technology
- SSL encryption for secure data transfers
- Routine assessments to identify and resolve vulnerabilities
- Data retention schedules compliant with Canadian privacy laws
- Restricted access for authorized staff members only
- Around-the-clock monitoring for unusual or unsafe activity
- Regular backups to maintain system continuity
Your information may be shared only when necessary and under specific circumstances:
- With Canadian regulators when legally required
- With service providers supporting our operations
- To protect platform integrity and user safety
- During restructuring, mergers, or business transitions
- With your consent when necessary for specific tasks
- To prevent fraud or unlawful activity
- To comply with court orders or formal legal requests
Your personal data is stored only for the period needed to meet operational or legal obligations:
- Account data: kept while your account remains active
- Payment and transaction history: retained for 7 years
- Support interactions: stored for up to 3 years
- Inactive profiles: removed after 24 months
- Immediate removal upon validated deletion request
- Anonymized data may remain for statistical analysis
- Legal requirements may extend retention timelines
As a Gold Rush Draw user, you maintain several rights concerning your personal information:
- Access to your stored data
- Correction of incomplete or outdated information
- Ability to request data removal
- Option to restrict certain processing activities
- Data portability in a readable digital format
- Right to object to particular types of processing
- Right to submit a complaint to privacy authorities
If you have questions about privacy or wish to submit a formal data request:
- Email: support@goldrushdraw.com
- Typical response time: Up to 72 hours
- Verification steps may be required
- Some procedures may require written requests
- Live chat available for immediate assistance
- Phone support during Canadian business hours
- All requests are documented for compliance
This Privacy Policy outlines how Gold Rush Draw manages personal data collected through our Canadian platform, ensuring transparency and accountability in all data-handling practices.
Last Updated: January 2025. Updates may be applied periodically, and continued use of the platform indicates your acceptance of future changes.
